Below you'll find information on Handlehub's returns policy which, in the unfortunate event that you need to return any of the products that we have supplied, provides information on the procedure to return items. If you have any questions about our returns policy, please feel free to contact us
Returns & Exchanges Information
In the unlikely event that you are not satisfied with any items ordered and wish to return them to us for an exchange or full refund you must inform us within 7 days of receiving your order by requesting a returns form by contacting firstname.lastname@example.org).
All items need to be returned and received by us within 20 days from date of purchase in the same condition in which you received them, in the original packaging.
Handlehub will process the refund due to you as soon as possible and, in any case, within 7 days of the receipt of the returned items from the cancellation by either credit card or cheque. Handlehub will refund you the price of the Goods in full minus delivery charges. You will be responsible for the cost of returning the relevant Goods to us.
If any items are faulty we will of course refund you for the items and all postage costs incurred.
Please make sure that you have enclosed either a copy of your order, or your name with order number inside the parcel. All returns are the responsibility of you, the sender. We recommend using a recorded service when sending anything to us.
We will not be held responsible for any returns not received by ourselves. Please return items with the allocated with the Returns Number provided by us and your contact details to the following address:
Handlehub Returns, c/o Tundra Commerce Ltd, Technology Centre, Bridge Street, Church, Accrington, BB5 4HU
www.handlehub.co.ukReturns Policy Revision 1.1